Stockbrokers, also known as member firms of the CSE, are the licensed intermediaries through which retail and institutional investors trade listed securities. Only CSE-licensed member firms can directly access the exchange's automated trading system to execute orders.
Investors open a trading account with a stockbroker — alongside their CDS account — and instruct the broker to buy or sell shares on their behalf. The broker charges a brokerage commission (typically a percentage of transaction value), which is regulated by the CSE.
Modern CSE brokers typically offer both telephone-based dealing (calling the broker directly) and online trading platforms that allow investors to place orders themselves via a web portal or mobile application. Some brokers also provide research reports, portfolio advice, and market intelligence.
The SEC licenses and supervises CSE member firms. In the event of disputes with a stockbroker, investors can escalate complaints to the CSE and, if unresolved, to the SEC.